Privacy Policy
This Privacy Policy ("Policy") explains how Wonder Grips collects, uses, and protects the personal information you provide when using our online ecommerce platform. By accessing or using our website, you consent to the practices described in this Policy. This Policy applies to all visitors, users, and customers ("Users") of Wonder Grips.
Information Collection and Use
1.1 Personal Information: We may collect personal information from Users in various ways, including when Users visit our website, create an account, place an order, subscribe to our newsletter, participate in a survey, fill out a form, or engage in other activities on our platform. Personal information we may collect includes, but is not limited to, your name, email address, mailing address, phone number, and payment information. We will only collect personal information that you voluntarily provide to us.
1.2 Non-personal Information: We may collect non-personal information about Users when they interact with our website and platform. This may include browser information, device type, operating system, IP address, and other technical information. We may use this information to analyze trends, administer the site, track Users' movements around the site, and gather demographic information.
Cookies
2.1 Use of Cookies: Our website and platform use "cookies" to enhance User experience. A cookie is a small text file that is stored on a User's device for record-keeping purposes. Cookies help us analyze web traffic, customize website content, and improve our services. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personalized experience on our platform.
2.2 Third-Party Cookies: We may allow third-party service providers, such as analytics and advertising partners, to place and read cookies on Users' browsers or use web beacons to collect information through our platform. These service providers may collect information about Users' online activities over time and across different websites to provide targeted advertising and analytics. Users can control the use of cookies through their browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our platform.
2.3 Analytics: We may use analytics tools, such as Google Analytics, to collect information about how Users interact with our platform. These tools may use cookies or other tracking technologies to collect information such as your IP address, browser type, device type, pages visited, and the time spent on each page. This information is used to analyze trends, administer the site, track Users' movements, and gather demographic information for aggregate usage statistics. The data collected by these analytics tools is anonymous and does not personally identify you.
Information Protection
3.1 Security Measures: We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information stored on our platform. We use encryption technology to safeguard sensitive information transmitted between your browser and our platform. However, no data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Information Sharing
4.1 Third-Party Service Providers: We may share personal information with trusted third-party service providers who assist us in operating our platform, conducting business activities, or providing services to Users. These third parties are required to maintain the confidentiality of personal information and are prohibited from using it for any other purpose.
4.2 Order Fulfillment: In order to process and fulfill your orders, we may share your personal information with shipping and delivery partners. This information is shared to ensure the successful delivery of your purchased items.
4.3 Legal Requirements: We may disclose personal information when required by law or if we believe such disclosure is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our Users.
Your Rights
5.1 Access and Modification: You have the right to access, update, or correct your personal information by logging into your account on our platform. If you need assistance or have further inquiries, you can contact us using the contact information provided at the end of this Policy.
5.2 Opt-Out: You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or by updating your communication preferences in your account settings.
5.3 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
5.4 Consent Withdrawal: If you have provided your consent for the collection, use, and disclosure of your personal information, you have the right to withdraw your consent at any time by contacting us
using the contact information provided at the end of this Policy. Please note that withdrawal of consent may affect your ability to access certain features or services on our platform.
Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact us at info@wondergrips.com.